Pre-Installation Guide

Our goal is the same as yours: to ensure that you have years - even a lifetime - of trouble-free enjoyment of your new floor. This letter will provide you important information about preparation, installation and maintenance.

First things first: review the Pre-Installation Guide by clicking on the button at left. The guide will cover important steps of preparation, like furniture moving, disconnection of appliances and electronics, and more.

Next is a link to the Day of Installation. This will walk you through what to expect on the day your floor is being installed, and how you can help make the whole process go smoothly.

After the installation is complete
, you’ll want to know how to take proper care of it. Follow the Maintaining Your Floor link and you’ll find general maintenance information, stain guides, and answers to FAQs.

We care, before and after your installation. If you have any questions, concerns, or comments, please call Guelph at 519-837-2120, Cambridge at 519-624-1499 or email
For more specific contact information, the Customer Service link will give you phone numbers and email addresses for our department managers.

Finaly, once the installation is complete please take a few minutes to share your experience with us by filling out our online customer satisfaction survey.

Thank you for your business!

Day Of Installation
Post Installation
Maintaining Your Floor
Customer Care Centre
Customer Survey
Business contractor license #:NM366148
New Mexico’s one stop floor shop since 1975

Enchantment Carpet serves Albuquerque NM and surrounding areas including Rio Rancho, Los Lunas, edgewood, Bernalillo County
We carry a fine selection of flooring including carpet, hardwood, laminate, ceramic tile, Stone flooring, vinyl, luxury vinyl tile (LVT).